Start from onboarding
Use the home page to check your venue details, services, and access.
01
Recommended route
How to read this documentation without getting lost
The guest guide is now organized like a small help center: an initial index and separate operating pages. Start with the onboarding if it's your first time, then open only the section you really need.
Open the right page
Choose Reservations, Orders, Menus, or Communications depending on what you need to do right away.
Follow the visual flow
Each page displays real boxes, badges, notifications, and steps to follow without technical interpretation.
Close with the checklist
Before leaving, always check the final checklist to avoid forgetting important steps.
The pages are designed for restaurateurs and collaborators: short texts, large icons and orderly steps.
If you're working during service, use Reservations and Orders first. If you're setting up the restaurant, start with Setup and Menus.
02
Quick access
Pick the problem and open the right page
A new reservation has arrived
Go straight to the Bookings page to see filters, statuses, and confirmations to send to the customer.
Open reservationsYou need to follow an ongoing order
Open Orders to check queue, payment, delivery times and status changes.
Open ordersYou need to update your menu and products
Enter the Menu and Products guide to enter new cards, allergens, and formulas.
Open menu and productsDo you want to send a communication to customers?
Open Communications to use email templates, lists, and notifications with a simple flow.
Open communications03
All guides
The full documentation index
First steps
Onboarding and initial setup
Follow this sequence when you need to launch the project, provide support, or check that the premises are ready to receive real requests.
- Local data
- Service availability
- Access and final verification
Basic settings
Setting up the venue
Before changing menus, orders, or promotions, it's a good idea to visit this page. Proper configuration prevents out-of-hours requests, inconsistent payments, and incorrect customer information.
- Local registry
- Services and payments
- Service Rules
Operational catalog
Menu, products and formulas
Use this page when you need to publish a new dish, change a price, or adjust a seasonal product. The right structure makes everything quicker, even on peak days.
- Well-ordered categories
- Complete product sheet
- Fixed formulas and menus
Table management
Reservations
Here you'll find the actual booking dashboard blocks: shared list, calendar with slots, detail tab, and confirmation or cancellation modes. The flow actually follows the code, without any invented states.
- Shared list
- Calendar and slots
- Card and notifications
Online orders
Orders
Here you'll find the actual steps for managing orders: how to read the list, what to look for in the card, when refund and cancel appear, and how to use snooze with time block.
- Open the order from the list
- Decide from the order form
- Move the time when necessary
Customer Contact
Communications, notifications and emails
Use it for email campaigns, service alerts, promotional messages, or operational confirmations. The flow is simple: choose the message, check the recipients, and send only after final verification.
- Reusable templates
- Sorted customer lists
- Sending with final check
04
Support
When the guide is not enough
Direct contacts
Support
Always mention the name of your venue.